What are your shipping charges?
Standard Shipping is Free on all items.
We also offer expedited options with UPS 2nd Day Air and UPS Next
Day Air. Fedex is also available by request. Those options will be quoted based
on the order weight and delivery address at checkout.
What shipping methods do you use?
We ship via Fedex and UPS. If you have restrictions on which carriers can delivery to your home or place of business, please contact us at [email protected] and we will do our best to accommodate.
When will I receive my order?
The short answer is 1 to 4 business days after placing your order
when you select "Free Shipping" or "Standard Shipping", and
for most locations, it will only take 2 to 3 business days. If you need
expedited or guaranteed delivery, select from UPS Ground, UPS 2-Day or UPS Next
Day Air. Fedex also available upon request.
Processing Time
Orders placed Monday through Thursday by 12 p.m. eastern time, are
guaranteed to ship next business day, with the following
exceptions:
- May
30 - Memorial Day - Our warehouse will be closed;
orders will ship May 31.
- July
4 through July 5 – Independence Day
- Our warehouse will be closed, orders will ship July 6.
- September
5 - Labor Day - Our warehouse will be closed;
orders will ship September 6.
- November
24 and 25 - Thanksgiving -
Our warehouse will be closed; orders will ship November 28.
- December
23 through December 26 - Winter Holiday - Our
warehouse will be closed; orders will ship December 27.
- Items
that are noted: "Typically ships within 3 business days".
- Occasionally,
if due to extenuating circumstances we ship a day late, we will expedite
orders to 2nd Day Air to ensure you receive your order within the promised
time.
If you have any questions on item availability, please give us a call
or email us and we will provide you with more information or ETA on the product
that is out of stock.
Business Hours:
Monday through Thursday 9 a.m. to 4 p.m. EDT
Friday through Sunday: CLOSED
Transit Time
Free Shipping/Standard Shipping transit
time is 1-3 business days anywhere in the US.
UPS Ground Shipping is 1-6 business
days depending on your location (e.g. 1 business day to most of New England,
4-6 business days to the western half of the country). For a shipping time
estimate please visit the following link and enter 03743 as the ship from zip
code. ups.com/maps
Expedited 2-day and Next Day Air via UPS is also available at
an additional cost.
For more information email [email protected].