What are your shipping charges?
Standard Shipping is Free on all items.
We also offer expedited options with UPS 2nd Day Air and UPS Next Day Air. Fedex is also available by request. Those options will be quoted based on the order weight and delivery address at checkout.
What shipping methods do you use?
We ship via Fedex and UPS. If you have restrictions on which carriers can delivery to your home or place of business, please contact us at [email protected] and we will do our best to accommodate.
When will I receive my order?
The short answer is 1 to 4 business days after placing your order when you select "Free Shipping" or "Standard Shipping", and for most locations, it will only take 2 to 3 business days. If you need expedited or guaranteed delivery, select from UPS Ground, UPS 2-Day or UPS Next Day Air. Fedex also available upon request.
Orders placed Monday through Thursday by 12 p.m. eastern time, are guaranteed to ship next business day, with the following exceptions:
- May 30 - Memorial Day - Our warehouse will be closed; orders will ship May 31.
- July 4 through July 5 – Independence Day - Our warehouse will be closed, orders will ship July 6.
- September 5 - Labor Day - Our warehouse will be closed; orders will ship September 6.
- November 24 and 25 - Thanksgiving - Our warehouse will be closed; orders will ship November 28.
- December 23 through December 26 - Winter Holiday - Our warehouse will be closed; orders will ship December 27.
- Items that are noted: "Typically ships within 3 business days".
- Occasionally, if due to extenuating circumstances we ship a day late, we will expedite orders to 2nd Day Air to ensure you receive your order within the promised time.
If you have any questions on item availability, please give us a call or email us and we will provide you with more information or ETA on the product that is out of stock.
Monday through Thursday 9 a.m. to 4 p.m. EDT
Friday through Sunday: CLOSED
Free Shipping/Standard Shipping transit time is 1-3 business days anywhere in the US.
UPS Ground Shipping is 1-6 business days depending on your location (e.g. 1 business day to most of New England, 4-6 business days to the western half of the country). For a shipping time estimate please visit the following link and enter 03743 as the ship from zip code. ups.com/maps
Expedited 2-day and Next Day Air via UPS is also available at an additional cost.
For more information email [email protected].